1. Information We Collect

We may collect the following information when you use our website or contact us:

• Personal Information: Name, phone number, email address, home/office address, and other details you provide when filling forms or making inquiries.

• Technical Information: IP address, browser type, device information, and browsing activity on our Site.

• Transactional Information: Order details, payment information (processed securely by third-party providers), and installation records.

2. How We Use Your Information

We may use your information to:

• Process inquiries, orders, and service requests.

• Provide quotations, invoices, and installation support.

• Communicate with you regarding updates, promotions, or offers.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory requirements.

3. Data Protection & Security

• We implement reasonable technical and organizational measures to protect your personal data.

• While we strive for security, no online transmission or storage system is 100% secure. We cannot guarantee absolute security of your data.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers (e.g., installation partners, delivery companies).

• Payment Processors (to handle secure transactions).

• Legal Authorities if required by law.

5. Cookies & Tracking

• Our website may use cookies to improve user experience, track preferences, and analyze website traffic.

• You can manage or disable cookies in your browser settings, but this may affect functionality of the Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

Depending on your country’s data protection laws, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal information.

• Opt-out of receiving marketing communications.

To exercise these rights, please contact us at sales@vnrwindowsltd.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.